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2019 Conference & EXPO
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CTAV is excited to be bringing the Community Transportation Conference & EXPO back to Roanoke, Virginia. The Conference & EXPO is the premier Virginia event for community and public transportation professionals to participate in essential learning events and network with colleagues. Speakers and sessions will keep attendees up to date with innovative technology, workforce development, communication strategies, funding, and regulations. The EXPO also features Virginia's largest trade show with all of the latest Community Transportation goods and services.


EVENT DETAILS

 

When: August 5 - 7, 2019

Where: The Hotel Roanoke & The Berglund Center, Roanoke, Virginia
Address: 110 Shenandoah Ave NW, Roanoke, VA 24016
Phone: (540) 985-5900
WEB: http://www.hotelroanoke.com/ctav

 


 

SCHEDULE

Monday August 5, 2019

11:00 AM to 1:00 PM

 

 

Lower Conference Foyer:

Registration Open

 

12:00 PM to 1:00 PM

 

 

Crystal Ballroom D&E:

Lunch Buffet

 

1:00 PM to 3:00 PM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Diversity & Inclusion in 2019

Finding, Hiring and Keeping a Sustainable Driver Workforce

Hasley King

NTI

Anne Dornberg 

Caryn Souza

 

-Break-

3:00 PM to 3:15 PM

--Refreshments served in Lower Commonwealth Lounge--

3:15 PM to 5:00 PM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Diversity and Inclusion in 2019

Finding, Hiring and Keeping a Sustainable Driver Workforce

Hasley King

NTI

Anne Dornberg

Caryn Souza

6:00 PM to 8:00 PM

 

 

Banquet Bar:

YPT Meeting & Reception

Young Professionals

8:30 PM to 11:00 PM

 

 

Governor’s Suite:

Hospitality Suite Open

 

Tuesday August 6, 2019

7:30 AM to 9:00 AM

 

 

Lower Conference Foyer:

Registration Open & Continental Breakfast

 

8:00 AM to 9:00 AM

 

 

Washington Lecture:

DRPT Grantee Update Session

MANDATORY for Grantees

9:00 AM to 10:15 AM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Leading to Change

Finding, Hiring and Keeping a Sustainable Driver Workforce

Hasley King

NTI

Eric Rowles & DJ Coles

Caryn Souza

-Break-

10:15 AM to 10:30 AM

--Refreshments served in Lower Commonwealth Lounge--

10:30 AM to 12:00 PM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Leading to Change

Finding, Hiring and Keeping a Sustainable Driver Workforce

Hasley King

NTI

Eric Rowles & DJ Coles

Caryn Souza

12:00 PM to 1:30 PM

 

Crystal Ballroom D&E:

Opening Luncheon, Awards and Special Recognition Event

 

Keynote Speaker:

 

Tuesday Continued…

1:30 PM to 3:00 PM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Leading to Change

Financial Management for Transit Agencies

Hasley King

NTI

Eric Rowles & DJ Coles

A.T. Stoddard

-Break-

3:00 PM to 3:15 PM

--Refreshments served in Lower Commonwealth Lounge--

3:15 PM to 5:00 PM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Leading to Change

Financial Management for Transit Agencies

Hasley King

NTI

Eric Rowles & DJ Coles

A.T. Stoddard

4:00 PM to 5:00 PM

 

 

Lower Conference Foyer:

Registration Open

 

8:30 PM to 11:00 PM

 

 

Governor’s Suite:

Hospitality Suite Open

 

Wednesday August 7, 2019

6:45 AM to 8:00 AM

 

 

Crystal Ballroom D&E:

Breakfast Buffet

 

8:00 AM to 9:45 AM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Leading to Change

Financial Management for Transit Agencies

Hasley King

NTI

Eric Rowles & DJ Coles
A.T. Stoddard

-Break-

9:45 AM to 10:00 AM

--Refreshments served in Lower Commonwealth Lounge--

10:00 AM to 11:30 AM

 

 

Harrison-Tyler:

Mill Mountain:

Wilson:

Monroe:

Vehicle Maintenance Management & Inspection

Advancing Mobility Management

Leading to Change

Financial Management for Transit Agencies

Hasley King

NTI

Eric Rowles & DJ Coles

A.T. Stoddard

11:30 AM to 12:00 PM

Shuttle Service to Berglund Center

 

12:00 PM to 12:15 PM

EXPO Welcome & Opening

 

12:30 PM to 4:00 PM

 

 

Berglund Center:

EXPO, Trade Fair & Lunch

Special Events Center

6:00 PM to 10:00 PM

 

 

 

BIG NIGHT OUT:

Havana Nights at the Museum!!

The Taubman

Museum of Art

 

Come join us for a night full of fun activities including

- Cuban Inspired Dinner

- Latin Themed Music

- Salsa Lessons

- Art Galleries (Open 6:30 PM to 8:30 PM)

- Cuban Inspired Games and Much More.

The Taubman Art Museum is located in Downtown Roanoke just across the railroad tracks from the Hotel Roanoke, using the pedestrian footbridge.

 

 


TRAINING

Finding, Hiring, and Keeping a Sustainable Driver Workforce

You know that drivers are the front-line representatives for your agency.  So, what can transit leaders do to address the current driver shortage?  Organizational awareness, executive support, and understanding effective employee relations are critical factors impacting your service and are key in any effort to address driver shortages.  Very few decisions a supervisor makes has the importance of hiring an individual, particularly in the critical customer service position as a driver.

The effort and attention that’s put into all aspects of employee retention has a direct correlation on the need for driver recruitment.  Throughout this interactive session, you’ll learn about all aspects of driver recruitment and retention with the focus on building a sustainable driver workforce that engages the best people with the right attitude, which ultimately leads to job satisfaction and reduced employee turnover.  You’ll have the necessary tools to develop a working implementation plan that’s tailored to your organization that will outline tasks and action items focused on developing and maintaining a successful driver recruitment and retention program.

Financial Management for Transit Agencies

In today’s financial management you cannot afford to be without top-notch financial management skills.  You must know your true costs of providing service and be able to track those costs and manage your cash flow.  Learn how to use financial information, operations data, and proven financial strategies to plan, develop, and implement your transit system objectives.  Learn what data to collect and monitor to ensure success and to evaluate potential changes in service – whether it is new service, service enhancements, or reductions in service.  This one-day session will provide tools that any transit manager or supervisor can use with existing data and financial report.

Topics to be discussed with hands on experience during the course include customer-oriented service, cost data & cost accounting, cost allocation models, and the application of those cost allocation models.  It is recommended (but not required) to bring a calculator to this training. 

Vehicle Maintenance Management and Inspection Certification

The Community Transportation Association of America offers a unique training and certification program for maintenance managers and staff.  The Vehicle Maintenance Management and Inspection (VMMI) training program promotes the community transportation industry’s commitment to safe, reliable, transportation through building up the professional skills of maintenance personnel and managers.  This program is designed to improve the maintenance oversight of fleets of smaller transit vehicles.  It is based on an established maintenance training curriculum developed by Halsey King of Hasley King and Associates and applied to countless vehicle fleets nationwide, to which CTAA has added a layer of testing, certification and performance quality. 

Diversity Inclusion in 2019

Diversity and Inclusion awareness have been brought to the forefront of conversation in recent years as a result of various movements and hot button issues ranging from gender identity equality to the “Black Lives Matter” and “Me Too” movements.   This training will focus on what Diversity/Inclusion is and the importance of it in the workplace as well as Cultural Competency and what steps an organization can take to increase cultural inclusivity. 

Participants will learn about the many kinds of diversity and will assist with defining what discrimination is.  A deeper look will be taken into three specific areas of diversity as they relate to language/accents/regional difference, white privilege/racism, and LGBTQQAI discrimination (lesbian/gay/bisexual/transgender/queer/questioning/asexual/intersex).  Through various discussion and interactive sessions attendees will of learn common perceptions/stereotypes associated with specific races/cultures/LGBTQQAI, develop awareness and sensitivity awareness, and leave with an understanding of the importance of Diversity and Inclusion in 2019.

Advancing Mobility Management

Many transit agencies are embracing the concept of ‘mobility management’, which is a strategic approach to designing and delivering transportation services that starts and ends with the customer. It begins with a community vision in which the entire transportation network – public transit, private operators, cycling and walking, volunteer drivers, and others – works together with customers, planners, and stakeholders to deliver the transportation options that best meet the community’s needs.

Traditionally, mobility management has focused on meeting the needs of individuals and groups (e.g., people with disabilities, older adults, low-income), in particular by coordinating and improving human services transportation. However, when implemented with a systems perspective, mobility management can move transit agencies away from their roles as fixed-route service operators and toward collaboration with other transportation providers. The idea behind this approach is to create a full range of well-integrated mobility services within a community, that meets the needs of all customers better.

This course is designed to help build the capacity of transit professionals to implement and scale up mobility management strategies and initiatives and expose participants to promising practices in the field.  Topics to be addressed include but not limited to:

·         Leading change in your organization and community

·         Articulating a mobility management vision, goals and desired outcomes

·         Building connections among integration partners

·         Tools to assist in partnership development

·         Measuring mobility management success and performance

·         Program and project implementation

·         Communication, outreach and marketing

Leading to Change: Raising Our Leadership Game

Each one of us brings a unique and unparalleled style, approach, and technique to working with the teams around us.  But how do we navigate the myriad of communications modes, generational viewpoints, and diverse perspectives that we experience every day.  Simply put - how do we play in the sandbox with other leaders around you?

In this fast paced, humorous, media filled, hand on training experience, participants will have the opportunity to identify how they work in conjunction with different leadership styles around them, while also being aware of some of the potential conflicts, partnerships, clashes, and compliments that their style can have with others.  Additionally, this training will dive into the different generational viewpoints that have an impact on how each of us approach our work, our teams, and our work-life balance.  Finally, this training will culminate with an exploration of how each of our leadership styles can contribute to a dynamic professional experience for not only our coworkers, but customers as well. 

 


 

TRADE FAIR, EXPO & LUNCHEON

Date: August 7, 2019

Time: From 12:00 PM - 4:00 PM

Where: Berglund Center, 710 Williamson Rd NE, Roanoke, VA 24016

Vendor Displays Setup Information: Coming Soon

 


 

HOST HOTEL (SOLD OUT)

 Hotel Roanoke 

Click Here to Make Your Reservations NOW!

 

Single Occupancy - $ 111.00 plus taxes

Double Occupancy - $ 131.00 plus taxes

Daily Self Parking - $ 1.00 - $ 8.00

Overnight Hotel Guests

  • Self Parking - $ 10.00 per night
  • Valet Parking - $ 16.00 per night

*Note from the Hotel Roanoke - Prices are subject to change without prior notification

OVERFLOW HOTEL INFORMATION

Holiday Inn Express

815 Gainsboro Road, Ronoake, Va 24016

Nightly Room Rates - $ 80.00 plus taxes 

Reservation Information:

- Call: 1-800-HOLIDAY(465-4329)

- Group Block Code: GLT

- Group Block Availability: Monday August 5th - Thursday August 8th, 2019

- Group Block Reservation Cut Off Date: Saturday July 20th, 2019

There is no web link or online reservations available for this hotel


 

BIG NIGHT OUT
Havana Night at the Museum!

 

WHEN: Wednesday, August 7, 2019, 6:00 PM - 10:00 PM

WHERE:The Taubman Museum of Art

The Taubman Art Museum is located in Downtown Roanoke just across the railroad tracks from the Hotel Roanoke, using the pedestrian footbridge.

 

Be sure to plan to spend the evening networking with your peers while salsa dancing or playing Cuban inspired games. You will be asked to RSVP for this event with your registration. This is a ticketed event. 

 


 

CONFERENCE REGISTRATION CANCELLATIONS

Register Now Hassle Free!
You can receive a full refund of your registration if you are unable to attend. Just be sure and do so at least 15 Days prior to the event. Cancellation requests received after this date are not eligible to be refunded.

 

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